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Think this is in the right place as my advice is to stay away:

On the 30th January 2011, i contacted MATT at Jattus inquiring about his Turbo kits for Hyundai coupe.

I asked all the questions i as a customer would need from a specialist ... "My question is, does this kit come with everything i would need install a working turbo kit? or are there other things i would need to add to it to achieve 200 bhp +"

His response was " The kit comes with everything (entire mechanical turbo system, as well as the electronics and fuel controlling to go along with it)"

For those who have not seen the site Jattus, this is what is looked like when i purchased the kit.



As you can see, this shows that Jattus (MATT) is advertising Hyundai Tiburon Turbo kit that fit year 1996 - 2008.

After being told that my car was a 2001 model Jattus continued to supply information regarding his kit.

While fitting this kit the mechanic noticed a few issues with brackets missing so i sent an email to Jattus (MATT)

My car is currently in the garage having your kit Fitted, but there are a few issues with the kit that is going to cost me.

"The kit is suppose to be a direct fit and ready to use "Kit Comes With All Fittings, Clamps and Lines For Installation" , but few of the things provided such as the inter-cooler and heat exchanger for example have no mounting brackets of any sort. So my mechanic is having to fabricate these to enable him to fit them somewhere.

I assume that with the product description stating that everything is provided that these mounts must have been forgotten when the kit was put together maybe?"

His response was:

"There was a bracket supplied (black bracket) that helps mount the water/air cooler. There are also mounting tabs on the heat exchanger that aid in mounting it in. People mount these things all over the place, e.g. under the crash bumper, to the sub frame, some make special brackets to mount it somewhere else, etc. depending on if they have a tib/elantra newer/older). The kit does come with fittings, clamps, and lines, you should not be missing any"

The fact that the kit was with the mechanic and there were missing brackets suggests MATT just shrugged me off.

We then noticed that i had been sent a kit for a "MAP" rather then "MAF", i know my car is "MAF" due to problems with my MAF sensor previous so i chose MAF. this meant the intake charge pipes were different and didn't fit. I contacted Jattus (MATT)

Email read:

"Thank you for the electronic copy, my car is MAF not MAP and im sure chose MAF on your site... this is a problem"

His response:

"Hi Kieran,
I will cut you a deal on it given the circumstances, so one pipe with the greddy flange on it, powdercoated glossy black, I'll give it to you for 65+ shipping does this work for you? I don't think shipping will be more than 15 to 20 bucks"

Brilliant, Thanks Jattus.

So the pipes came, and what do we have..... they don't fit. These pipes don't take into consideration the size of the MAF housing, its a lot bigger than the gen 3 housing for the sensor, this pushed the piping into the struts.... this is a problem. Even without the MAF sensor in the intake pipes extended out far too much which meant the Inter-cooler would not fit (inter-cooler within the engine bay)

After being shrugged off already i decided we were already committed to this kit now so would contact MATT once it had been completed. The reason for this is because the coupe had already been in the garage for a lengthy period of time which was increased by waiting for the pipes. to contact him again, to send things back, to wait for them to arrive to then pay for more delivery and customs.

When it came to putting on the log style exhaust manifold.. PROBLEM! its warped. The mechanic had to fit this to make it fit onto the block.

After trying to get all of the charge pipes to fit, my mechanic decided to make his own MAF sensor housing, and to CUT off the Dump valve flange and weld it onto his own pipes he would make. PROBLEM: The Greedy dumpvalve supplied did not fit the Greedy flange supplied.. See email below:

My email

"Hey matt, i am ready to purchase the stage 2 kit, Could you please include the oil catch can for 35 bucks like you previously mentioned. and also i want a blow off valve with the kit, i like the look if Universal BOV w/ Greddy S Style Flange (red) because my engine is red. does that mean i should choose greedy blow off flange?"

His response:

"Hi Kieran,
The Greddy S Style does not come with a flange to be mounted, so what you do is choose the greddy flange option (in the kit options), then just add whatever blow off valve you are interested in to the cart (from the blow off valve section) and I will make everything work for you"

Note the "I will make everything work for you".... this didn't turn out like he said. I now have 2 sets of charge pipes which a flange that does not line up with the dumpvalve.

So whats happened?

This kit was clearly demonstrated on a 2.0 engine block fitted into a gen 3, bigger engine bay, smaller MAF sensor housing, As the gen 2 has a small engine bay, things didn't fit, brackets didn't fit, all brackets had to be made, all charge pipes had to be made.

The battery had to be moved to the boot, a housing for this had to be made.

The SMT



This came with NO brackets, no mounting points, nothing to hold it down with. A bracket had to be made to secure this down.

Once this was all done i contacted Matt about this. I told him i had a warped exhaust manifold that had to be fixed, that the brackets he told me he had, needed to be fabricated as they were not in the kit. The SMT had to be mounted as there was nothing with it. I also told him i have 2 sets of intake piping with a Greddy flange that does not fit his dumpvale supplied, see below his reply

"This stuff would of been better if it was brought up at the time. It was so long ago, and we have no control over your mechanics decisions, how nit-picky they are, mechanics wanting to make extra money off the customer because things aren't "perfect", etc. It feels like we didn't have any control in the situation you described below.
I apologize that you guys had a rough time installing the kit. What is currently preventing you from finishing your install?"

My reply to this was that he was told twice about issues and one time he didn't acknowledge i was missing brackets, and the second time he charged me for the pipes i should have received. which didn't fit, i also mentioned "I have noticed that you have changed your site since I purchased the stage 2 kit from you, I also notice that you have separated the kits into years. As you may remember the kit I ordered was supposed to fit. It didn't"

His reply was:
"What year and model is your car? For as long as I can remember the website has different cars categorized by years (you mentioned I changed this after your purchase).
-Matt"

Already having a picture of what his site looked like, i confronted him with a picture of what his site looked like when i bought the kit, this clearly shows the false advertising.


His reply:

"Yeah its definitely came a long way, you should of seen the version before that even.
-Matt"

I then went to saying that i still have the pipes that are no good with the flanges that are no good and that the SMT is still without a bracket. My intentions here are that he would:

1. Take back the pipes that don't fit and refund me for these + the flanges
2. Send over brackets free of charge for the SMT
3. Offer a form of compensation for the extra cost and work having to be done thanks to his false advertising.

He then went on to saying compensation for this is un-fair and i should have contacted him when something didn't fit. The problem with this is that the kit the kit he sold me was suppose to fit. SO what would he solution be? to send me out pipes that do fit a gen 2? but if this was the case then why didn't they come in the first place and why were they not separate, that's because he does not have these. This would have meant me waiting MORE time for parts to come from US and then through customs which i would then need to pay for, then what? they don't fit again and we do this all again?

His reply:

"If a mistake was made and you received incorrect parts, or if you were having trouble installing correct parts, then a refund or an exchange should of been made. Mistakes do happen, and its possible for customers to receive incorrect things, or for customers to not have the ability to install parts properly. We do not send out things with fitment issues on purpose."

He didn't offer me a refund for the pipes i have that don't fit, PLUS he charged me for the correct pipes, he has not exchange any brackets or sent any out? so how can he justify this reply?


He then went to ignore my emails..

This installation should have cost me £1200 to install a kit made to fit, that's $1,860.33..

The end bill cost me £3089 which is $4,787.87

In total this whole process of buying and customs and installation should have been: £3200 which is $4,960.07

Instead it cost me £6,189.00 which is $9,593.14
 

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Discussion Starter #2
Re: Jattus Review

Jattus (MATT) will still not receive the incorrect pipes, the incorrect flanges, he refuses to issue any kind of refund for this items, nor will he refund me for the brackets i did not receive, nor will he offer any type of compensation.

Any problems with this kit wont be resolved as Jattus (MATT) will not respond to any emails, so IF my car suffers problems with his kit, i wont get any help as he isn't bothered.

Just be-careful when dealing with this Guy. I wasn't asking for all the money back, i was looking for a little honesty and understanding, but he didn't not offer anything.
 

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Just like I communicated with you through the e-mails, you did not handle this properly. I told you that if there were problems or defects, that it needs to be warrantied, parts need to be replaced, or you need a refund.
You don't go and pay someone to "fix" the problems, then expect the manufacturer to pay for those costs (especially before letting them know about it, or making an arrangement of any sort, which you did neither). If I bought a TV that had problems, took it down to a local TV repair shop, then gave the manufacturer of the TV the bill to pay you think that would fly? Absolutely not.
I looked back in my e-mails and you accidentally ordered the incorrect pipes (MAF vs. MAP) and wanted to blame the website for "changing it itself". I remember you now.

Also, I have been pestered for the past month or so of this guy trying to blackmail me, threatening that if I don't pay him (more than the profit margin on these kits even), that he is going to run around and post slandering stuff on websites.
Truth is, there have been several people successfully install the kits on those cars. Most customers are completely happy with Jattus stuff, you always have that certain percentage that is not going to be happy and is out to get you (and those are the only ones you hear from).
 

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Discussion Starter #4
How can you still argue your point when i on several occasions contacted you about problems and missing items.

You told me everything was with the kit, you told me everything would fit. Everything didn't fit.

I didn't order the incorrect pipe, and as found in my emails you blamed the confusion on the "checkout"

After being told everything is with the kit ( when it wasn't and things were missing) why would i persist in telling you more things don't fit when your only going to say " it all fits"

ALSO you speak of REFUNDS.... so why wont you take back your BOV flange and offer a refund, WHY wont you take back your intake pipes which don't fit and REFUND. What about brackets missing? WHY do you NOT ADMIT that you sold a kit under false advertising? The fact is you claimed to know what you was doing and what you was selling.

What about the SMT with NO brackets. How did you expect that to be mounted?


END RESULT...... You are a liar, you tried to deny that your site changed, you denied this until i had a picture of your old site.

As for your TV scenario, what i would do if the TV broke would be to contact the business i bought it from who would offer proper assistance and actually help with the problem not RIP me off like you did.

As for the threats? let me make this clear, these were not threats, i know what "word of mouth" is and what it can do to a business especially on the internet, i wanted to give you a fair try, just like before i post a bad feedback on EBAY i contact them for a solution. i didnt want bad mouth you ... but as it turns out your not a good person and i DONT CARE what people think to you.

People should be wary of doing business with you.

I was going to do a review of the kit when it was done, send in pictures as i think good quality should be shared, this is not the case with you.
 

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Discussion Starter #5
If by OP you mean me, then i don't think its a case of biting off more then i can chew, its more a case of buying a product advertised to fit a certain car for a certain purpose.

The fact of the matter is that MATT advertised a kit to fit 1996-2008 hyundai tiburon, as the seller and business owner it is his obligation to advertise correctly.

I am not a mechanic, this is why i "trust" that somebody specializing in this field would be selling the correct items. I then take my car and the kit to somebody capable of fitting this.

we didn't expect the kit not to fit, missing parts/ brackets and other defected items.

I didn't expect a plug and play kit, i expected there to be problems, but not problems which the problem was that the kit advertised was not the kit for my car.

I am not looking to get into a heated debate, i am sharing my experience and giving my opinion on Jattus.
 

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This is a feedback thread. Only the OP should be expressing his experiences in it.

Thread has been cleaned up to reflect his feedback and the other party's concerns about it.
 

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Discussion Starter #7
Its been a while but the car still being worked on. I have posted already on a new thread.

The SMT has 2 maps.

A - Blank (Description Escort 1.6 1998)
B- BMWX5 2001

Map A has 0 parameters and is left the tuners unable to do anything.

Just thought i would add to this to anybody interested.
 

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Hey guys, this is Matt at Jattus.
The business has done a complete 180 degrees over the past several years. Its no longer just myself building kits/answering questions/doing books... we actually have a shop now, we have additional help, and we make sure every customer is happy and satisfied. We have also re-designed all of our kits; every part is build on a high quality jig and actually test fitted before being shipped. We also include detailed installation manuals to ensure the install is as easy and trouble free as possible.

If you have any questions or concerns, feel free to ask! (even if you need some help/advice on your own custom turbo setup)
 
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